Frequently Asked Questions
Everything you need to know about bringing Peony into your home.
What is the typical shipping timeframe for furniture?
Most in-stock furniture items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer White Glove Delivery services?
Yes, for larger furniture pieces, we offer a White Glove Delivery option at checkout which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Items must be in their original packaging and unused condition to qualify for a full refund.
Are your textiles and linens machine washable?
Most of our Peony linens are machine washable on a gentle cycle, but we recommend checking the specific care label on each product to ensure longevity.
Do your products come with a warranty?
All Peony furniture pieces come with a one-year limited warranty covering manufacturing defects in materials and workmanship.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Request a Swatch' page to ensure the color and texture fit your space perfectly.